Mercedes - Benz w164 X164 navigation Repair Service Navi 12 Months Warranty

For ML-Class, GL-Class & R-Class | HU2.0 Head Unit | 12-Month Warranty

✅ Professional Repair Service for Your Original Mercedes-Benz NTG 2.0 Navigation Unit (HU2.0)

This is a repair service for your existing Mercedes-Benz NTG 2.0 COMAND navigation unit, commonly found in W164 and X164 chassis vehicles.
You are not purchasing a new or refurbished unit — we repair the original head unit you send us and return it fully tested and functional.

⚠️ Common Symptoms of a Faulty Mercedes NTG 2.0 HU2.0 Unit:

Over time, the HU2.0 navigation unit can develop a range of electronic and software-related failures. We specialize in identifying and correcting these issues at the board and component level. Common faults include:

• 🔁 Unit constantly rebooting

• ⚫ Completely unresponsive / black screen

• 🔋 Battery drain caused by the COMAND system

• 🧊 Stuck on the Mercedes-Benz logo at startup

• ❌ Fails to accept programming or coding updates

• 🎚️ Front panel buttons or rotary knob not functioning

• 🧭 Navigation system freezes or fails to load

• 🔈 No audio output

• 💾 Internal HDD or DVD drive failure (if equipped)

These issues are often caused by failing capacitors, corrupt firmware, power regulation faults, or damage to internal ICs.

🔍 Part Numbers Covered:

• 1648703689 – Commonly used in W164 and X164 vehicles

• Other related HU2.0 COMAND unit part numbers may also be supported — please contact us with your part number or VIN if unsure.

🚗 Commonly Affected Mercedes-Benz Vehicles:

This HU2.0 NTG 2.0 COMAND head unit is typically found in the following models:

• 2005–2011 Mercedes-Benz ML-Class (W164)

• 2006–2012 Mercedes-Benz GL-Class (X164)

• 2006–2013 Mercedes-Benz R-Class (W251)

If your vehicle is equipped with the NTG 2.0 COMAND system and is showing signs of failure, this repair service is for you.

🛠️ What This Service Includes:

• ✅ Full diagnostic and repair of your faulty HU2.0 COMAND navigation unit

• 🔧 Replacement of failed electronic components as needed

• 🧪 Bench testing using specialized Mercedes-Benz diagnostic tools

• 📦 Shipped back ready for reinstallation – no additional programming required in most cases

📦 How the Repair Process Works:

1. Purchase this repair service through our Module Medics website.

2. Carefully remove your faulty HU2.0 COMAND unit (screen and controls are not required).

3. Ship the unit to our facility in Maryland. 

4. Our certified technicians repair and test your head unit.

5. We ship your repaired unit back via insured delivery.

⏱️ Turnaround Time:

• Standard turnaround time: 2–3 weeks

• In rare or complex cases, additional time may be required

• Expedited service available upon request (contact us for availability)

🛡️ Warranty:

Every repaired unit comes with a 12-month warranty covering all components and labor associated with the original failure.

💬 Questions? We're Here to Help.

If you're unsure whether your unit is eligible for repair, or if you have a different part number, contact us with your VIN or module information and we’ll confirm compatibility.

🔧 Why Trust Module Medics?

At Module Medics, we specialize exclusively in electronic module repairs — not general auto repair. With years of experience in Mercedes-Benz COMAND systems, we provide high-quality, component-level service you can trust.
Dealerships often charge thousands for full replacement — our service is a cost-effective and reliable alternative that extends the life of your original equipment.