Mercedes GLE 350 NTG5.1 Repair Service | A1669000921 | 12-Month Warranty

Don’t replace it, repair it! If you're experiencing issues with your Mercedes GLE 350 navigation system, this service is for you. At Module Medics, we offer a professional repair services for all of your faulty units. You are not purchasing a new or used unit. This is a service to repair your original head unit.

🔧 Common Symptoms:

The Mercedes NTG5.1 COMAND navigation head units are known to suffer from a variety of electronic failures over time. If you’re experiencing any of the following issues, this repair service is for you:

• Navigation unit stuck in a reboot loop

• Head unit will not power on

• Radio or navigation system draining the battery

• Frozen on the Mercedes-Benz logo at startup

• Unit fails to accept programming or software updates

• Buttons on the front panel or steering wheel controls not working

• Unresponsive touchscreen or black screen

These issues are often due to internal faults in the mainboard, power management ICs, memory failure, or firmware corruption, which we are equipped to repair using specialized diagnostic equipment.

🚗 Compatible Vehicles:

This repair service is compatible with the Mercedes-Benz GLE 350, model years:

• 2016

• 2017

• 2018

• 2019

Note: This service is specifically for vehicles equipped with the NTG5.1 COMAND system.

🧩 Compatible Part Numbers:

We specialize in the repair of the following navigation unit:

• A1669000921

If your unit has a different part number, please contact us before purchasing. In many cases, we can still repair other NTG5.1 units with similar symptoms.

📦 How Our Repair Service Works:

1. Place Your Order: Add this repair service to your cart and complete the checkout process.

2. Ship Your Unit to Our Facility: After purchase, you’ll receive shipping instructions. Send your faulty NTG5.1 navigation unit to our headquarters in Maryland.

3. Expert Diagnostics & Repair: Once received, we perform board-level diagnostics and repairs using advanced tools and Mercedes-specific software. No shortcuts, every unit is fully tested before return.

4. Testing & Return Shipping: Your head unit will be returned to you in 2–3 weeks (turnaround time may vary slightly based on workload or repair complexity).

💡 Why Choose Module Medics?

• Over a decade of experience in automotive electronics repair

• Board-level component replacement (not just resets or reflows)

• 1-Year Limited Warranty on all repaired units
  

• We preserve your original VIN coding, avoiding compatibility issues

• Save thousands over dealership replacement prices

• Professional, reliable service located in Baltimore, MD

⚠️ Important Note:

This is a repair service for your existing NTG5.1 unit. We do not sell replacement units. If your vehicle has been water-damaged or previously tampered with, please contact us for a repair assessment before shipping.

While we are headquartered in Baltimore, MD, our tech who handles these repairs is located in Europe. International shipping is covered in the cost of this repair service. 

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🛠️ Questions?

Need help confirming part compatibility? Not sure what’s wrong with your head unit? Contact us at support@modulemedics.com before purchasing your repair!